Shipping policy
At Gelada Injera Co., we are committed to delivering fresh, high-quality injera with care and reliability.
Because our products are freshly prepared, we take extra care in packaging and shipping to ensure your order arrives in the best possible condition.
Nationwide Delivery
We currently offer nationwide delivery across Ireland.
Orders are carefully packed to help maintain freshness during transit.
Processing Time
All orders are freshly prepared before dispatch.
Please allow:
- 1–2 business days for order preparation
- Additional shipping time depending on your location
Orders placed during weekends or holidays may require additional processing time.
Delivery Time
Estimated delivery times:
- Standard Delivery: 1–3 business days after dispatch
Delivery times may vary during busy periods, holidays, or due to courier delays.
Freshness & Packaging
Our injera is packaged carefully to preserve freshness and quality during shipping.
For best results:
- Refrigerate upon arrival
- Consume within 1–2 days after opening
- Freeze for longer storage if needed
Shipping Confirmation
Once your order has been dispatched, you may receive a shipping confirmation email with tracking information where available.
Incorrect Address Information
Please ensure your shipping information is entered correctly at checkout.
Gelada Injera Co. is not responsible for:
- delays caused by incorrect addresses
- failed deliveries due to incomplete information
- additional shipping fees resulting from address errors
Delayed or Lost Orders
While we work with trusted delivery partners, delays can occasionally occur.
If your order has not arrived within the expected timeframe, please contact us and we will do our best to assist you.
Damaged Orders
If your order arrives damaged or there is an issue with your delivery, please contact us within 24 hours of receiving your package.
Please include:
- your order number
- photos of the package/product
- a brief description of the issue
Contact Us
If you have any questions regarding shipping or delivery, please contact us through our contact page or customer support email.
Thank you for supporting Gelada Injera Co. and allowing us to bring authentic Ethiopian tradition to your table.